Frequently Asked Questions

What is Nairalance?

Nairalance is an online freelance, outsourcing and micro-services marketplace for individuals and business looking to outsource a variety of jobs to skilled individuals interested in part time work anywhere in Nigeria.

How do I join?

You can signup via the Signup page.

  1. Enter your email address: You will need a valid and active email address to receive emails from us.
  2. Choose a username: Your username will be used to identify you publicly on Nairalance.
  3. Choose a password: You will use your username and password to login.
  4. Select your intention: You can either signup for Work, for Hire or for both Work and Hire.
  5. Verify that you are a human being by filling the CAPTCHA field with the image on Signup form.
  6. Confirm that you have read and agree to our Terms of Service and Privacy Policy.

After submitting the Signup form, we will send an activation email to the email address you provided. You will use the link in email to activate your account.

What is Nairalance Services

Nairalance Services is an online marketplace for micro tasks and services offered by sellers anywhere in Nigeria.


What services can I post?

Accepted services range from article writing, fashion, makeup, graphics design, marketing, programming, local errands, etc.

Anything legal that you can earn income from, you post it, we’ll publish it for free, and anyone can order the service from you.

How to SELL a service on Nairalance
  1. Post a Service
    Tell us what you can do and how much you charge via Nairalance Services
  2. Advertise your Service

    Tell your potential Buyers about your service on Facebook, Twitter, Instagram, etc.
  3. Wait for Orders
    Start a conversation with the Buyer to discuss the requirements via Nairalance Messages as soon as you receive an order.
    No other form of contact or communication is allowed.
  4. Request Escrow Payment
    To ensure that you will get paid for your service, ensure that the Buyer has created an Escrow Payment for the order before you accept.
  5. Deliver the Service

    Work and deliver the service within the specified time and ask the Buyer to release the Escrow Payment.
  6. Get Paid

    We will credit your Nairalance account whenever the Buyer releases an Escrow Payment to you.
  7. Write a Review
    Rate and review the Buyer via Nairalance Reviews
  8. Request a Payout

    Request a withdrawal from your Nairalance Account to your bank account via Nairalance Payouts


How to BUY a service on Nairalance
  1. Find a Service
    Check the latest services available on Nairalance Services
  2. Order a Service
    Order the service you are interested in and wait for the seller to contact you via Nairalance Messages.
    No other form of contact or communication is allowed.
  3. Fund a Service
    Make a deposit via Nairalance Payins and create an Escrow Payment for your order.
    This payment is held by Nairalance for the Seller, pending the delivery of the service.
  4. Track progress
    Track the Seller's progress as soon as the order is accepted via Nairalance Messages.
  5. Release Payment
    The Seller only get's paid when you release a previously created Escrow Payment.
  6. Write a Review
    Rate and review the Seller's work via Nairalance Reviews
What is Nairalance Jobs

Nairalance Jobs is an online freelance and outsourcing marketplace for individuals and business looking to outsource a variety of jobs, tasks and errands to skilled individuals interested in part time work anywhere in Nigeria.

How to POST a job on Nairalance
  1. Post a job, it’s free
    Provide as much detail as possible in your job title and description to enable contractors make an appropriate bid. Add required skills that are relevant to the job as this will be used to contact contractors with the same skills.
    Click here to post a job.
  2. Choose a contractor
    Find the right contractor for the job via the job’s page, check their profiles, discuss and interview them by chatting in realtime with your bidders. Contractors cannot contact you until you start a conversation with them. Award the job and let your contractor work for you.
  3. Fund your account

    To fund a job, use the Payin page to make deposit into your account. You will need a positive account balance to make escrow payments.
  4. Create escrow payments
    All payments to contractors are through escrows held by Nairalance on behalf of the contractor. This ensures that funds are only released when you are satisfied. Create an escrow for the contractor to start work and as work progresses according to your goals.
  5. Receive job deliverables and release payment

    Receive and examine job deliverables from the contractor and release escrow payments only when work has been satisfactorily done or on completion.
  6. Review the Contractor
    Provide a feedback for the contractor regarding work completed via our ratings and reviews system. The average of the all ratings plus all reviews for a contractor are visible on the contractors profile page.
How to BID on a job on Nairalance
  1. Browse latest jobs
    Keep up with the latest jobs on Nairalance by checking the latest jobs page. We also send out emails when jobs that match your skills are posted on the platform.
  2. Submit a bid on a job

    Review job details and post a bid specifying the amount you are willing to accept for the job, delivery time and percentage of total amount (mobilisation fee) that you would like in escrow if the job is awarded to you.
  3. Accept a job

    After reviewing all bids, the employer may contact you to discuss the job details and possibly award the job to you. Make sure that an escrow payment has been created before accepting any job. You will be charged a contractor fee once you accept a job.
  4. Deliver the job and receive escrow payments

    Be as professional as possible. Work on the job and provide the job’s deliverables as fast as possible and receive your escrow payments.
  5. Write a Review on the Employer

    Provide a feedback for the employer regarding work completed via our ratings and reviews system. The average of the all ratings plus all reviews for an employer will visible on the employers profile page.
  6. Request a payout

    Use the Payout page to request a payout to your bank account.
How does Payments work?

All payments between employers and contractors must be done on the platform.
Contractors/seller are paid by employers/buyer via Escrows.


What are Escrow Payments?

Escrows are payments made by the employer for the contractor but instead of releasing the fund directly to the contractor, the payment is held by Nairalance until the employer requests that the fund be released to the contractor. This ensures that both parties are protected from fraud.

Before accepting any job or service on the site, make sure that the employer/buyer has created an escrow payment for the job or service.

How do I get paid?

Contractors get paid when they complete a job and an escrow payment for the job is released to them.

When you receive an escrow payment, you may be charged a Contractor fee (as stated in the Membership page) and the balance will be credited to your account.

How do I deposit funds into my account?

For funding jobs or paying for membership plans, you can deposit funds into your account via the Payins page.

Your account will be credited once the deposit is confirmed.

Their might be charges associated with each payin method as stated in the Payin Methods page.

How do I withdraw funds from my account?

You can request a payout of your earnings on the platform at any point via the Payouts page.

Your payouts requests will be sent to the bank account that your provide.

Their might be charges associated with each payout method as stated in the Payout Methods page.

How does messaging work on Nairalance?

Nairalance has a built-in chat and messaging systems available via the Message page.

You can send receive instant messages to and from other users on the platform.

You cannot and must not share any contact information with other users on the site.

Who can I send a message to?

As a employer, you can send a message to any contractor who has an active bid on your job.

As a contractor, you can only send a message to any employer with a job you have an active bid on, after the employer starts a conversion with you.

What happens when I send a message?

When you send a message, the message will be stored in the receiver account and shown to them when the visit the Messages page.

Also they will receive a Dashboard notification, a sound notification in their browser if they are online or an email if they are offline.